Legal Document

Privacy Policy

Last updated: January 16, 2026

Your privacy is important to us. This Privacy Policy explains how ShadowCord collects, uses, and protects your information when you use our Discord bot and dashboard services.

1. Information We Collect

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Discord Account Information: Your Discord user ID, username, discriminator, and avatar when you authenticate with Discord.

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Server Information: Information about Discord servers where you have administrative permissions and have added our bot.

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Usage Data: Bot commands used, settings configured, and feature usage statistics.

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Message Data: Only message metadata for moderation purposes (no message content is stored).

2. How We Use Your Information

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Provide and maintain the ShadowCord bot service

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Authenticate users and manage dashboard access

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Store and apply your server configuration settings

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Generate analytics and insights for your server

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Improve our service and develop new features

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Provide customer support and respond to inquiries

3. Information Sharing

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We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only:

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With your explicit consent

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To comply with legal obligations or law enforcement requests

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To protect our rights, privacy, safety, or property

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In connection with a business transfer or acquisition

4. Data Storage and Security

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Data is encrypted in transit and at rest

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Access to personal data is restricted to authorized personnel only

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Regular security audits and updates

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Secure hosting infrastructure with industry-standard protections

5. Your Rights

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Access: Request a copy of your personal data

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Correction: Request correction of inaccurate data

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Deletion: Request permanent deletion of your personal data through our data deletion page. After we verify your identity via Discord, an administrator reviews and approves the request, and your personal data (verification records, telemetry, stored messages, stats, and dashboard account) is deleted. Moderation records such as bans and warnings are retained for safety and legal compliance.

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Portability: Request export of your data in a machine-readable format

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Opt-Out: You can opt out of sharing your IP address and email with server administrators via our opt-out page.

6. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: